About Me

Contact Details

Ramon Benitez-Pagan
PO Box 4345
Valle Arriba Heights
Carolina, PR 00984-4345

Education

Johns Hopkins University

MSc. in Cybersecurity August 2018 - 2021

Whiting School of Engineering

University of Puerto Rico at Bayamon

BSc. in Computer Science, Information Systems major August 2012 - July 2018

GPA: 3.34/4.00

Work

Platform Developer / Manager

University of Puerto Rico at Bayamon August 2016 - Present

    Information Systems Office
  • -Developed the Web Services Portal for Students ( MiUPRB Platform ), helping the institution modernize and automate processes in Parking Permits Requests, Documents Duplicates, and Online Payments.
  • -Manages the platform for updates, new features, maintenance, support, and other tasks.

IT Specialist (SYSANALYSIS-APPSW)

University of Puerto Rico at Bayamon July 2016 - Present

    Information Systems Office
  • -Developed a Web Services Portal for Students ( MiUPRB Platform ), helping the institution modernize and automate processes in Parking Permits Requests, Documents Duplicates, and Online Payments.
  • -Deployed an Online Payment System, improving efficiency and decreasing the waiting time at the institution's Revenue Office by 16% Fall 2016-17, 28% Spring 2016-17, and 20% Fall 2017-18.
  • -Deployed a Parking Permit System, with the Interns Group, migrating all data and processes to an automated request platform administered by the Campus Security Office.
  • -Managed the Interns that were part of the Development Group of the First Working Experience course.
  • -Generated reports for various offices, extracting data from the Student Information System.
  • -Hardware decommission, secure data destruction, hardware replacement.

IT Specialist

INDUNIV - Industry University Research Center April 2017 - Present

  • -Developed the “PR United as a Bioscience and Innovation Destination” Promotional Page ( INDUNIV's BIO )and the Join Us (INDUNIV's BIO Join)
  • -Deployed new Theme/UI to the organization's website.
  • -Maintain the organization's website (INDUNIV Research Center).
  • -Maintain Social Media accounts: Facebook and LinkedIn.
  • -Maintain the AD, Shared Folders, server backups, among others.
  • -Support organization's employees in any IT-related matter.

IT Specialist (SYSANALYSIS-APPSW)

University of Puerto Rico at Bayamon August 2015 - July 2016

    Information Systems Office
  • -Upgraded a Data Conversion Tool used to report data to NSLDS's Perkins Federal Loans Records System for the Financial Aid Office at the UPR at Bayamon and also to the UPR Central Administration Financial Office.
  • -Managed the intern students participating of the First Work Experience Program
  • -Deployed a Game Room Registry Application developed by the interns under my supervision, this app helped the Game Room Manager's tasks of registering and scheduling the usage of the facilities.
  • -Implemented Microsoft's Yammer to solve a necessity of the Educational Services Office to reach out to and keep in contact with students in a modern way.

IT Specialist (INFOSEC)

NAVSUP - Naval Supply Systems Command June 2015 - August 2015

    NAVSUP's Headquarters
  • -Processed System Access Authorization Requests (SAARs).
  • -Handled, retrieved, and stored temporarily issued access tokens of employees.
  • -Tracked expiration dates of HQs personnel’s IA Awareness Training certificates.
  • -File management and secure storage of UCI/FOUO documents.
  • -Assisted the NAVSUP’s Information Assurance Program Manager.
  • -Assisted NAVSUP IAMs i.e. HQs’ and Weapon Systems Support’s.
  • -Reproduced IA informational material for NAVSUP’s 2015 Information Assurance Managers Annual Training at SPAWAR, South Carolina.

IT Specialist (APPSW) Intern

University of Puerto Rico at Bayamon January 2015 - May 2015

    Information Systems Office
  • -Arranged programming projects by analyzing requirements, preparing flowcharts and diagrams using knowledge of computer capabilities, subject matter, programming language, and logic.
  • -Programmed systems by encoding project requirements, confirmed program operation by conducting tests, modifying program sequence, and/or codes.
  • -Maintained professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies.
  • -Contributed to team efforts by accomplishing assigned tasks.
  • -Developed and maintained applications and databases by evaluating users' needs.